Privacy Policy

  • Solarwoods Wellness will keep all customers information confidential and will not release or share customer information with third parties unless enforced by law or with customer's consent.

  • We do not sell, trade, or otherwise transfer to third parties your personal information for the purpose of marketing, advertising or any other purposes. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

  • We use the information we collect from you when you register, make a purchase, or surf our website to quickly process your transactions, and to send emails regarding your order or inquiries.

  • Your personal information is held behind secure networks and is only accessible by a limited number of personnel who have access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted. All transactions are processed through a gateway provider and are not stored or processed on our servers.

  • We use “cookies” to help remember and for future process of the items, and to save user's preferences for future visits. You can choose to turn off all cookies.

  • If you use our WhatsApp contact for general enquiries (e.g. about the range of services, availability or our website), we will store and use the mobile phone number you use at WhatsApp and - if provided - your first and last name, on the basis of our justified interest in the efficient and prompt provision of the requested information. Your data will always be used only to answer your request via WhatsApp. Your data will not be passed on to third parties. For the purpose and scope of the data collection and the further processing and use of the data by WhatsApp, as well as your rights in this regard and setting options for protecting your privacy, please refer to the WhatsApp privacy policy: https://www.whatsapp.com/legal/privacy-policy-eea?lang=en
  • In the course of the above-mentioned processing, data may be transferred to servers of Meta Platforms Inc. in the USA.

  • When you contact us (e.g. via contact form or e-mail), personal data is collected. Which data is collected in the case of a contact form can be seen from the respective contact form. This data is stored and used exclusively for the purpose of responding to your request or for establishing contact and for the associated technical administration.